FAQs

Frequently Asked Questions
If you can't find an answer here, please use the contact me page or send me an email at [email protected]

How are prints shipped?

Prints are packaged in an acid free sleeve and shipped in a ridge eco-friendly mailer. Larger prints are packaged well protected to unsure arrival in perfect condition.

Sizing details

If the sizes listed do not fit your needs, please do reach out and ask. However, this will be a custom order and the pricing on my site is not reflective of custom orders. Please do ask, I can accommodate most sizes, and print mediums. Once we settle on the specifics with the photo, I will provide you with a quote within 24 business hours. 

What is my return policy?

Purchasing Fine Art on line can be a difficult process since you cannot visualize this in your home or office. This is why I have a "No Questions Return Policy". If you are not satisfied with your print for any reason, please let me know via email at [email protected] and I will do my best to correct the situation or issue a refund. I must be notified within eleven (11) days of delivery of the print AND the return of the print must be made within thirty (30) days of purchase. Note: This return policy does not cover special or custom orders.

How soon will I receive my Colorful Colorado Photography Fine Art Print?

Prints are shipped within one to three (3) business days and will arrive within five (5) to seven (7) business days. Of course this does not take into account any problems with the shipping company, weather related issues, or other "Acts of God" situations.

Custom order delivery times are answered in the next question.

I Ordered a Custom order, How long till I see it?

Canvas Prints ship within two (2) to five (5) business days and arrive in seven (7) to fourteen (14) business days from the time of the order.

Metal prints ship within five (5) to seven (7) business days and will arrive in seven (7) to fourteen (14) business days from the time of the order.

Any other type of custom print order will vary in shipping and delivery days. Once the order is placed, I will have an estimated shipping and delivery time for you.

Can you do a Custom order and what is a Custom Order?

Absolutely! There are so many different ways to customize your order. I do not have every print medium, size, or type listed on this site. However, I can fulfill just about any custom request. Whether it is a specific size, changing the landscape of the print from vertical to horizontaal, changing print color to black and white, it is all possible. Please send me your custom request via the contact page. Please note: All Custom orders are non-refundable.

What Type of Paper will my Fine Art Photo be Printed on?

I print on luster photo paper, Luster gives all of the beautifully saturated colors of a glossy print, but does not have the glare and comes in a matte finish which is fingerprint resistant. Luster photo paper is the standard when it comes to framed prints.

What if my artwork is damaged when it arrives?

It is a pretty rare occurrence, but if your artwork is damaged in transit please contact me within seven (7) days of delivery and provide photos of the damage and I will replace your artwork free of charge.

What are your estimated prices for Metal or Acrylic Prints?

When you purchase this type of medium, the prices do go up because of setup and the printing process. Metal and Acrylic are very different mediums to view photos on, but well worth the price. Clear photo, sharp colors are what make these print mediums the best.

Metal phot prints are stunning prints infused on aluminum in sizes up to 48" by 96". The industry-leading selection of framing and display options. Metal prints run anywhere from $45.00 up to $2,000.00.

Acrylic photo prints are vibrant prints face mounted on polished acrylic for added depth and a high-impact, radiant display. Sizes up to 43" by 96" are available. Prints run anywhere from $55.00 up to $4,000.00

Prices are all dependent on which print medium selected, size, shipping and taxes are not included in the above prices.

Do you offer Digital Downloads?

I can and sometimes do offer digital downloads. However, the pricing can be a little more expensive. For a standard photo download, costs start at $95.00. For a panoramic photo, pricing starts at $395.00.

You may ask why so much for a digital download. Here is the best example of what goes into a digital download:

Someone who creates images using equipment and time, plus all of the following:

Camera Equipment, Computer, Associated Software

Hundreds of hours of education/training required to operate all of the equipment effectively

Data storage and Back Up Storage

Location and Permit fees

Transportation and associated costs

Office Space / Phone / Internet Costs

Promotions / Website Costs

Business License and Insurance Cost

...and a living wage.


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